Automation has become increasingly popular for organizations across multiple industries. It helps them to manage their front-end operations, increases efficiency, improves productivity, and decreases time spent on repetitive, manual tasks. The research firm Gartner expects there will be a 30% increase in the use of automation for front-office functions like sales and customer experience by 2023. When properly utilized, automation raises both the output and the quality of your products. In this case study, we’ll review the automation techniques Compuquip Cybersecurity implemented to increase efficiency, productivity, and overall team output for a power utility organization.